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Single Assessment Framework version

All services - change

GO Online: Inspection toolkit

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Workforce wellbeing and enablement

The ΢΢²ÝÊÓƵ inspection focus on wellbeing extends to your own staff teams as much as the people you support. Whilst the ΢΢²ÝÊÓƵ will look at this as part of Well-led focus, supporting staff wellbeing is also central to being a Caring service.

The following film provides a summary of this area of inspection. It can help you and your teams learn about what will be inspected and what is important to demonstrate to deliver good or outstanding care.

Introducing Workforce wellbeing and enablement

Duration 01 min 27 sec

The ΢΢²ÝÊÓƵ will look at how you support the wellbeing of your team as part of the inspection focus.

It is important that if the service is going to meet ΢΢²ÝÊÓƵ expectations, then there will be a need to show how you protect their own wellbeing. This is a relatively new area of ΢΢²ÝÊÓƵ inspection focus and one which the regulator deems as important to empowering your team to deliver good quality care themselves.

The ΢΢²ÝÊÓƵ will primarily look at the support you have in place to protect staff wellbeing and enable them to deliver person-centred care. The ΢΢²ÝÊÓƵ will look at various ways that this might be achieved, including how you promote non-discriminatory practice across the service and protect human rights.

Be prepared to share examples of how your supervision and support, staff development and wellbeing initiatives meet the needs of your own colleagues. Expect ΢΢²ÝÊÓƵ inspectors to speak with the staff team to understand how successful these approaches are.

Your wellbeing initiatives should extend beyond the paid workforce too, so consider how you support unpaid carers and volunteers.

There might also be some crossover with how you support and empower your workforce with whistleblowing and raising concerns.

To learn more about how you can meet this area of ΢΢²ÝÊÓƵ inspection, take a look at GO Online.

Watch the film here:

΢΢²ÝÊÓƵ focus

What is the ΢΢²ÝÊÓƵ Quality Statement?

We care about and promote the wellbeing of our staff, and we support and enable them to always deliver person centred care.

What sub-topics might the ΢΢²ÝÊÓƵ look at when inspecting this?

  • Support and wellbeing
  • Unpaid carers & volunteers
  • Lone working
  • Caseloads/workload
  • Staff safety (including sexual safety

How does this part of the inspection relate to ΢΢²ÝÊÓƵ Regulations and guidance?

How will the ΢΢²ÝÊÓƵ gather evidence?

The ΢΢²ÝÊÓƵ will primarily gather evidence by:

  • Feedback from staff and leaders
  • Processes

Read more about this Quality Statement

  • The ΢΢²ÝÊÓƵ have published further insight into what this Quality Statement means, including the I Statements and which legislation it relates to on their website .